v7v7 Terms and Conditions of Use

1. General Terms and Applicability

These terms and conditions ("Terms") apply to all services provided through the v7v7 platform. This is a legally binding agreement between you ("User") and the v7v7 operator. By accessing the site, opening an account, or using any service, you accept these terms without objection.

In addition to these Terms, v7v7's Privacy Policy and the specific rules of each product section also apply. In the event of a conflict, these main Terms take precedence.

1.1 Scope of Services

Services available on the v7v7 platform include: sports betting (cricket, football, basketball and others), live casino, slot games, fishing games, and card games. Each section has its own specific game rules, detailed on the relevant pages.

1.2 Geographic Applicability

v7v7 operates for Bangladeshi users. Accessing the platform from any area where such services are legally prohibited is entirely the user's own responsibility. v7v7 bears no liability in this regard.

2. Account Registration and Eligibility

To open an account on v7v7, the following conditions must be met:

• You must be at least 21 years of age (applicable for ages 21+).
• You must provide your own accurate and complete information.
• Each person may register only one account.
• Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• All information provided at registration must be truthful and current.

2.1 Account Activation

After registration, v7v7 may request documents for identity verification as needed. Withdrawals may be restricted until verification is complete. If false information is found to have been provided, the account will be closed immediately and the associated balance may be forfeited.

2.2 Underage Accounts

If an account belonging to a person under 21 is discovered, it will be closed immediately. Any funds deposited and winnings in that account will be forfeited and no compensation will be provided. v7v7 places the highest importance on the protection of minors.

3. Account Security and Identity Verification

The responsibility for keeping your v7v7 account secure rests primarily with you. Login details (username and password) must not be shared with anyone. You will be held responsible for any activity conducted from your account, even if a third party gains access.

3.1 Identity Verification Process

v7v7 may request the following documents at any time:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

v7v7 reserves the right to temporarily suspend an account if the requested documents are not submitted within 7 business days.

3.2 Suspicious Activity

If unusual or suspicious activity is detected on an account, v7v7 may lock the account without prior verification. In such cases, the support team will make contact via the registered email or live chat.

4. Deposit and Withdrawal Policy

The following mobile banking methods are available for depositing and withdrawing funds on v7v7: bKash, Nagad, Rocket, and Upay. No other methods are currently accepted.

4.1 Minimum Amounts

• Minimum deposit: ৳200 (for each method).
• Minimum withdrawal: ৳500.

4.2 Withdrawal Processing Time

Withdrawals are generally processed within 10 to 45 minutes. However, this time may increase if an identity verification process is ongoing or if the account is under review.

4.3 Withdrawal Prerequisites

For a withdrawal request to be accepted:

• The account must be fully verified.
• For funds earned from bonuses, the applicable wagering requirement must be met.
• The withdrawal method must match the method used for the deposit.

5. Bonuses and Promotional Offers

v7v7 offers a welcome bonus for new members: 100% bonus on the first deposit, up to a maximum of ৳5,000. A 15x wagering requirement applies to this bonus.

5.1 Bonus Calculation Example

Say you deposit ৳1,000. You will receive a ৳1,000 bonus, making your total balance ৳2,000. To withdraw the bonus funds, you must place bets totalling ৳1,000 × 15 = ৳15,000.

Another example: depositing ৳10,200 gives a bonus of ৳5,000 (the maximum limit), making your total balance ৳15,200. To withdraw this bonus, you must complete wagering of ৳5,000 × 15 = ৳75,000.

5.2 Important Bonus Terms

• A bonus is not cash — funds earned from a bonus become withdrawable only after the wagering requirement has been completed.
• If wagering is not completed within the specified time after accepting a bonus, the bonus will be cancelled.
• It is not possible to have multiple bonuses active at the same time unless the terms of a specific promotion state otherwise.
• If bonus abuse is found, the associated account will be closed.
• v7v7 reserves the right to modify or cancel any promotion.

5.3 VIP Cashback

VIP members receive weekly cashback. Cashback is calculated as a set percentage of the week's net loss (total losses minus total winnings). There are four tiers: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.8%, and Platinum — up to 1.0% weekly cashback. For example, if a Gold member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.8% = ৳160 cashback.

6. Game Rules and Betting

Each game category on v7v7 has its own rules. It is important to understand the rules and payout structure of the relevant game before placing a bet. The general rules are described below.

6.1 Bet Cancellation Policy

A bet that has been confirmed is generally not cancellable. However, v7v7 may cancel a bet in the following circumstances:

• If the game is incomplete due to a server error or technical problem.
• If an incorrect result is displayed due to a fault in the game provider's system.
• If a sports event is cancelled or postponed (specific game rules apply).

6.2 Technical Failures

v7v7 is not liable if a game is interrupted due to loss of internet connection or a device problem. The game result as recorded in the system log will be considered final.

6.3 Special Sports Betting Rules

For live betting, odds may change at any time. The odds at the time a bet is confirmed will apply. If one selection in a multi-bet is cancelled, it will be counted as odds of 1.0. Detailed game rules can be found in the cricket betting section available on our site.

7. Prohibited Conduct and Account Suspension

To maintain the fairness and security of the v7v7 platform, the following conduct is strictly prohibited:

• Creating or operating multiple accounts.
• Abusing the bonus system or gaining an artificial advantage through coordinated betting.
• Hacking accounts, manipulation, or use of unauthorised software.
• Conducting fraudulent activity against the platform.
• Gambling on behalf of or in the name of a third party.
• Harassing or defrauding other users.

7.1 Account Closure Process

If evidence of the above violations is found, v7v7 may suspend or permanently close an account without prior notice. Depending on the nature and severity of the violation, the balance may be forfeited. The user may appeal the decision via live chat or email.

7.2 Voluntary Account Closure

Any user who wishes to close their account may do so by contacting the support team. A withdrawal may be requested before the account is closed, subject to verification and wagering requirements being met.

8. Limits of Platform Liability

v7v7 is committed to providing the highest quality service; however, the platform's liability will be limited in the following circumstances:

• Loss of internet connection or failure of third-party services.
• Unavoidable technical faults or cyber attacks.
• Temporary suspension of service due to legal obligations.
• Problems with the user's own device or software.

In no case will v7v7's maximum liability exceed the amount of funds held in the user's account.

8.1 Third-Party Content

Games displayed on v7v7 are supplied by third-party game providers (such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe and others). The results of these games are determined entirely by a Random Number Generator (RNG). v7v7 cannot alter game results.

9. Privacy and Data Protection

v7v7 takes the security of your personal information very seriously. Full details of how your information is collected, used, and kept secure are described in our Privacy Policy.

9.1 Summary of Data Use

• Information provided at registration is used for identity verification and account management.
• Transaction data is used for financial records and fraud prevention.
• Personal information is not shared with third parties, except where required by law.

9.2 SSL Security

All data transfers on the v7v7 platform are secured through SSL encryption. Payment transactions go through additional layers of security to keep your financial information completely safe.

10. Responsible Gambling Policy

v7v7 believes that gambling is a form of entertainment — not a source of income. We are committed to responsible gambling and help users maintain healthy habits around it.

Our Responsible Gaming Guidelines describe in detail the signs of gambling addiction, how to set limits, and where to get help.

10.1 Self-Exclusion Feature

If a user feels that gambling is becoming harmful, they can temporarily or permanently close their account through the v7v7 support team. This feature takes effect immediately.

10.2 Deposit Limits

Users can set daily, weekly, or monthly deposit limits on their account. Once a limit is lowered, it takes effect immediately; increasing a limit may take some time to come into effect.

11. Mobile App Terms of Use

v7v7 has Android (APK) and iOS apps, available through official channels. These full terms and conditions apply to use of the mobile app, along with the additional points listed below.

11.1 Special Conditions for App Use

• The app may only be used for personal and non-commercial purposes.
• Reverse engineering, modifying, or redistributing the app is prohibited.
• Running bots or automated software through the app is not permitted.

11.2 App Updates

v7v7 regularly updates the app to improve security and performance. Some features may be limited on older versions. It is recommended to always use the latest version.

12. Changes to Terms & Contact

v7v7 reserves the right to change, amend, or update these terms at any time. For significant changes, users will be notified via their registered email or through a notice on the platform.

Continued use of the site after any changes will be taken as acceptance of the revised terms. You are therefore encouraged to review this page regularly.

12.1 Contact

If you have any questions or complaints about these terms, contact us via our 24/7 live chat support or by email. Our support team provides service in both Bengali and English.

Support email: [email protected]

To learn more about us and the history and philosophy behind v7v7's services, read our About Us page. For common questions, visit our FAQ section, where you will find answers on payments, bonuses, and account-related topics.